Booking Policies

Please see the tabs below for information regarding our booking policies. Here you can find everything from cancellation policies, pricing, booking information, and much more! As always, if you are unsure of any of our policies and require more information please feel free to reach out to us by email at  info@machupicchuusa.com

1.Booking Information

In order  to make a reservation, we need the following information:  Like on your current passport

  • Names and Surname:
  • Current Passport number:
  • Date of birth:
  • Nationality:
  • Date tour:

2.Payments & booking form

The booking system works with a deposit of 100% per person, deposit is required to secure your spot. You can go to the (Pay Now) button in each our itinerary 5 Day-Salkantay trek and Machu Picchu .

3.Trip Itineraries are subject to change when forces of nature are involved etc.

The Salkantay treks are subject to itinerary changes based on a variety of circumstances and the Machu Picchu USA reserves the right to cancel or change any trip due to rivers, road, and weather conditions. We also reserve the right to cancel any trip due to client unsuitability because of age, ill health, poor fitness. Any missed tours due to the above-listed incidences (e.g weather conditions) cannot be refunded or recuperated. The price and duration of hiking trip will never change once you’re registered. And payments are not refundable for itinerary changes or public land closures. If a trip is canceled due to circumstances beyond our control a trip credit equal to the full amount paid will be issued.

4.Cancellation and refund policy

Machu Picchu USA reserves the right to cancel trips. If this is the case a full refund of the amount pays will be given, including the deposit. Machu Picchu USA  is not responsible for additional expenses incurred by preparing for the trip (eg, non-refundable advance purchase air tickets. clothing, equipment, visa fees, medical expenses. etc.

If you cancel or leave a multi-day trip for any reason:

  • Your full payment is non-refundable on all bookings for Salkantay trek
  • Full payments are required 48 hrs prior to departure. Failure to do so or organize an alternative payment system can result in cancellation of your tour.

5.Medical releases

We require all medical release/certification for prospective guests over 67 years of age and for various circumstances such as a history of cardiovascular disease, chronic illness, and other conditions and factors. Let us know at your reservations time if you consume any medication, pills or of any chronic illness to prevent any accident or emergency.

If you have the first aid kit bring for the trail will be very useful for members hikers.

6.How often depart to the Salkantay trek?

Our trek leaves any day according to the departure dates allocated, we can depart even if you are two people, we can open new departure if we don’t have confirmed any groups.  We recommendable highly start the Salkantay trek from April to December ( Dry season)

7.Payments by PayPal (Quick and Safe process)

Machu Picchu USA  prefers to use PayPal because it is the biggest and most respected online payments processor on the internet. PayPal enables an individual or business to pay and get paid online safety and easily from around the world. You can pay without revealing your debit or credit card numbers, or your bank account details.